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183 total results found

iPads

Here are knowledge base articles on how to fix your iPad.

ipad
ipad

Mac Laptops

Tips and troubleshooting for Apple Macbook Air

PCs

Google

Printers & Copiers & Fax

Printers & Copier Issues

Policies and Procedures

Index of Iredell-Statesville Schools Digital Teaching and Learning Policies

SMART Boards

Canvas

Canvas is Iredell-Statesville Schools' learning management system (LMS) that brings K-12 classroom tools together.

Staff Resources

NCEdCloud/Rapididentity

Chromebooks

Avaya Phones

Hardware

Software

Mac Hardware

macOS Software

Windows Software

PC Hardware

Drive

Gmail

Chrome

How to Add A Copier to MacBook

Here is a link to instructions on how to add a copier to your macbook.

Forms

Procedures

Mac How To's

Copier Scan Settings

Settings for Toshiba copiers to scan to email.

Troubleshooting Older Smart Boards

These Smart Boards are used with Projectors.

Troubleshooting New SMART Boards

These SMART Boards look like the modern flatscreen TV, and you don't need a projector for them.

Canvas Tutorials

This Book provides videos and screen captures for how to use and leverage Canvas for student learning.

Canvas Support

iPad How To's

PC How To's

Collections and Deployment

Procedures

Processes and Procedures for 1:1 device collections and deployment

Reporting Lost/Stolen/Seized Devices

Procedures

Google Forms

Drive

Information Regarding How to Build Google forms, Build Quizzes with Google Forms

Google Docs

Drive

Information on How to Use Google Docs

Google Sheets

Drive

Google Slides

Drive

Elementary Apps for iPad

Software

Canvas Log-in

Canvas Tutorials

Shows the log-in process for I-SS staff, parents, and students

How to Backup Files on a Windows Computer

How to Backup Files

How to Backup Files on a Macbook

How to Backup Files

Ways to Transfer Google Drive Files

Drive

Building a new server on the VxRail

So you want to...

This guide will explain to you how to configure a new virtual machine on the VXRail.

Restart a Frozen iPad

Software

Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears) after which the apple logo should appear - you won't lose any content, it's the ipad equivalent of a reboot. Holding down the home and sleep buttons...

Filestream

Drive

  Installing Google Drive File Stream for Mac From a Finder window, delete the old Google Drive folder from your computer. (The folder should be listed under “Devices”.) If you haven’t already done so, log in to your Georgetown Google Apps account. From ...

How to Fix Chrome Crashing on Macbooks

Chrome

Uninstall Google Chrome Trash everything in ~/Library/Application Support/Google/Chrome Reinstall google Chrome fom Filewave

VPN Installation

Windows Software

Please click here for instructions on how to install the VPN on your PC.  

Trust Relationship Failed

Windows Software

Occasionally Windows will lose connection to the domain controller. Log in to the local administrator account Open "Windows Explorer" Right click on "This PC" and select properties Under "Computer name, domain, and workgroup settings" click "Change setti...

How to Add a Copier to a MacBook

How to Add A Copier to MacBook

  Go to Filewave and Install the driver you need Click on the Apple in the top left hand corner of the screen Choose System Preferences Choose Printers & Scanners Click on the + button ...

Required Use Policy

Forms

Required Use Policy (Staff) Iredell-Statesville Schools resources are provided for school-related purposes only. Acceptable uses of such technological resources are limited to responsible, efficient and legal activities that support learning and teaching. Use...

COVID-19 Device Repair and Pickup Process

Procedures

This is a living document. For up to date information please click here. As a first step, contact the I-SS Help Desk at isshelpdesk@iss.k12.nc.us or via phone at (704) 761-8501 to determine if the issue can be fixed or it will require a work order. If ...

Connect Your Macbook to a Projector

Mac Hardware

Please click here for instructions on how to mirror your Macbook on a projector.

How to Submit a Workorder

Procedures

ALL Technology Requests must come through our work order system so they can be tracked. Please do not send an email requesting assistance with your computer or SmartBoards as we do have a working process in place. Here are the directions on how to submit a wo...

Macbook Resource Page

Procedures

Here you will find instructions for using Apple Apps and other resources helpful when using your MacBook.  Please click here.

How to Screen Record on Mac

Mac How To's

Step by step instructions can be found by clicking here.

How to Install Zoom from Filewave

Mac How To's

      Installing an App From the Filewave Kiosk   Click on the Filewave Kiosk icon (red flag in upper right corner)   Click Install Software    Make sure “All” is selected in the left pane of the Filewave Kiosk box and scroll ...

How to Add a Copier to a MacBook (Video)

How to Add A Copier to MacBook

Sound is not working on iPad

Hardware

Check the Mute switch Please check your iPad and make sure that you have not switched on the mute button by accident. Typically, when you share your iPad you will want to check this setting. If you have tried fiddling with the button and still do not hear ...

Transfer Ownership in Google Drive

Drive

Transfer file ownership You’re the owner by default for files that you create in Docs, Sheets, and Slides, or upload into Drive. But, you can transfer ownership of your Google files (Docs, Sheets, and Slides) and folders to anyone you'd like, as long as that ...

SMC Reset

Mac Hardware

Performing an SMC Reset on a MacBook. Shutdown your Mac Laptop On your built-in keyboard, press and hold the shift, control, option, and power keys for 10 seconds. Release all keys then press the power button to turn on your Mac.  

Acceptable Use Policy (AUP)

Forms

Please click here to see the latest Acceptable Use Policies.

Unblock / Block a Website Form

Procedures

Request to Block or Unblock Website                                                                                                                                Loading…      

Google Chrome Keyboard Shortcuts

Chrome

This is a partial list. For a full list, see click here.To navigate windows and tabs in Chrome: Action Shortcut Open a new window ⌘+N Open a new tab ⌘+T Open a new window in Incognito mode (enhanced privacy) ⌘+Shift+N Reopen the ...