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iPads
Here are knowledge base articles on how to fix your iPad.
Trust Relationship Failed
Occasionally Windows will lose connection to the domain controller. Log in to the local admini...
Google Forms
Information Regarding How to Build Google forms, Build Quizzes with Google Forms
Google Docs
Information on How to Use Google Docs
Google Sheets
Google Slides
Elementary Apps for iPad
Canvas Log-in
Shows the log-in process for I-SS staff, parents, and students
How to Backup Files on a Windows Computer
How to Backup Files on a Macbook
Restart a Frozen iPad
Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider ...
Filestream
Installing Google Drive File Stream for Mac From a Finder window, delete the old Google Dri...
How to Fix Chrome Crashing on Macbooks
Uninstall Google Chrome Trash everything in ~/Library/Application Support/Google/Chrome Reins...
VPN Installation
Please click here for instructions on how to install the VPN on your PC.
How to Add a Copier to a MacBook
Go to Filewave and Install the driver you need Click on the Apple in ...
Collections and Deployment
Processes and Procedures for 1:1 device collections and deployment
Required Use Policy
Required Use Policy (Staff) Iredell-Statesville Schools resources are provided for school-relate...
COVID-19 Device Repair and Pickup Process
This is a living document. For up to date information please click here. As a first step, ...
Connect Your Macbook to a Projector
Please click here for instructions on how to mirror your Macbook on a projector.
How to Submit a Workorder
ALL Technology Requests must come through our work order system so they can be tracked. Please do...
Macbook Resource Page
Here you will find instructions for using Apple Apps and other resources helpful when using you...
How to Screen Record on Mac
Step by step instructions can be found by clicking here.
How to Install Zoom from Filewave
Installing an App From the Filewave Kiosk Click on the Filewave Kiosk icon (re...
How to Add a Copier to a MacBook (Video)
Sound is not working on iPad
Check the Mute switch Please check your iPad and make sure that you have not switched on the mut...
Transfer Ownership in Google Drive
Transfer file ownership You’re the owner by default for files that you create in Docs, Sheets, a...
SMC Reset
Performing an SMC Reset on a MacBook. Shutdown your Mac Laptop On your built-in keyboard, pre...
Gmail Account has been Hacked
The Help Desk will attempt to make the initial contact with users whose accounts have been compro...
Acceptable Use Policy (AUP)
Please click here to see the latest Acceptable Use Policies.
Reporting Lost/Stolen/Seized Devices
PC How To's
Mac Laptops
Tips and troubleshooting for Apple Macbook Air
macOS Software
PCs
Printers & Copiers & Fax
Printers & Copier Issues
Policies and Procedures
Index of Iredell-Statesville Schools Digital Teaching and Learning Policies
SMART Boards
Canvas
Canvas is Iredell-Statesville Schools' learning management system (LMS) that brings K-12 classroo...
Staff Resources
NCEdCloud/Rapididentity
Chromebooks
Hardware
Software
Mac Hardware
Windows Software
iPad How To's
PC Hardware
Drive
Gmail
Chrome
How to Add A Copier to MacBook
Here is a link to instructions on how to add a copier to your macbook.
Forms
Procedures
Mac How To's
Copier Scan Settings
Settings for Toshiba copiers to scan to email.
Troubleshooting Older Smart Boards
These Smart Boards are used with Projectors.
Troubleshooting New SMART Boards
These SMART Boards look like the modern flatscreen TV, and you don't need a projector for them.
Canvas Tutorials
This Book provides videos and screen captures for how to use and leverage Canvas for student lear...
Canvas Support
Unblock / Block a Website Form
Request to Block or Unblock Website ...