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Apple Certified Teacher Program

Teacher Resources


Instructional Videos


NCEdCloud Tutorials


Chromebook How To's

How to Backup Files

Software Installation Instructions

Helpful tips for the arcane software we may still use

Toshiba Papercut

Avaya Admin

Avaya User

How to turn off the private MAC address on your phone or iPad


Apple TV

Windows Devices

How to Powerwash Chromebook

How to Powerwash

Ipad Reset Instructions

How to Share Google Calendar


Go to In the My calendars list on the left side of the page, click the down-arrow button next to the calendar you want to share, then select Share this calendar. Enter the email address of the person you want to share your calen...

Touch Panel or Pens not working on SMART Board

Troubleshooting Older Smart Boards

Your SMART Board interactive whiteboard has a high-power USB 2.0 high-speed peripheral interface that runs at speeds of up to 12 Mbps.  The unit works with USB 2.0- and USB 1.1-compliant interfaces. Your interactive whiteboard’s main USB connection is a capti...

How to Calibrate Your SMART Board

Troubleshooting Older Smart Boards

Press and hold the two large pen tray buttons at the same time. OR Press the Help button on the pen tray, and then select Orient/Align the SMART Product. The orientation screen opens. 2. Pick up a pen from the pen tray.3. Beginning at the upper-left corn...

Indicator Lights Explained

Troubleshooting Older Smart Boards

Issue Solutions The interactive whiteboard’s indicator light isn’t lit. Connect the cable to a different USB receptacle on the computer. Reset the controller by pressing the blue button on the side. The controller is loc...

Using the Buttons

Troubleshooting New SMART Boards

The front control panel contains the Power, Input Select, Menu, Freeze, Mute and volume control buttons. No. Name SMART Board MX procedure 1 Power Press to wake the display. Press to again enter Sleep mode. 2 ...

How to Use the Pens and Eraser

Troubleshooting New SMART Boards

To write or draw in digital ink Pick up one of the display’s pens. Use the pen to write or draw in digital ink. To erase digital ink Move your fist or palm over the digital ink you want to erase.

Writing / Drawing on A Screenshot or Video

Troubleshooting New SMART Boards

If you write or draw over a playing video, the audio will be muted but the video will continue to play. Screenshots are enabled when you install third-party apps on the display. You can disable or enable screenshots by creating a remote executi...

Using Screenshots on a SMART Board

Troubleshooting New SMART Boards

Screenshots are saved to the Files Library. Screenshots saved in the Files Library can be exported as PDFs to a USB drive. See Exporting files to a USB drive as a PDF.   Tool Icon Description Back Closes the screensh...

Screen Share Issues

Troubleshooting New SMART Boards

  In some instances, restarting the Screen Share app and its discovery services resolves issues with the app. Tap Settings. Scroll to Application Settings > Screen Share. Tap Reset.   Issue Solutions General t...

Canvas Fast Track Videos

Canvas Tutorials

Click here for the Canvas Fast Track Videos.

Growing With Canvas (A Self-Paced course for teachers)

Canvas Tutorials

Click here to go through this resource. 

Canvas Coaches by Schools

Canvas Support

(I-SS currently has 23 coaches through the district. These individuals are Canvas Champions, Ambassadors, and Ninjas. If you have a coach in your building, talk to them, pick their brain, ask them questions of how they leverage Canvas for student learning.) C...

Canvas Updates

Canvas Support

Click here to see the most recent updates to canvas, and things that you want to stay in the know about. 

Canvas Updates

Canvas Tutorials

Click here to see the most recent updates to canvas, and things that you want to stay in the know about. 

Canvas Beginning and End-of-Course Checklist

Canvas Support

Click here to see the Canvas Begining and End-of-Course Checklist

Canvas and PowerTeacher Pro (Steps to Syncing Gradebook and Importing Assignment Categories)

Canvas Support

Click here to see information on Canvas and PowerTeacher Pro (Steps to Syncing Gradebook and Importing Assignment Categories)

How to Take a Screenshot on Mac

Mac How To's

Take a screenshot on your Mac You can capture the entire screen, a window, or just a portion of the screen. How to take a screenshot on your Mac To take a screenshot, press and hold these three keys together: Shift, Command, and 3.  If you se...

How to Use Apple TV

Mac How To's

Click Control Center  in the menu bar in the top right of your Macbook, click the Screen Mirroring icon , then choose your Apple TV. If asked, enter a four-digit code on your Mac. To set whether your desktop mirrors or extends your Mac screen, ...

How to Use iPad with Apple TV

iPad How To's

AirPlay video from your iPhone, iPad, or iPod touch Connect your iOS device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible smart TV. Find the video that you want to AirPlay. Tap . In some third-party apps, you might need to tap a d...

How to Take a Screenshot on PC

PC How To's

Open Snipping Tool and take a screenshot Applies to: Windows 10 Mouse and keyboard To open Snipping Tool, select the Start  button, type snipping tool, and then select it in the search results. To choose the type of snip you...