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Go to https://cp.cnvoip.net/portal/sponsor/ISS-School/ 2. Enter your full email address and password  3.  Click Create Voucher 4.  Fill out the necessary information  5. If you filled out their email address, or phon...

Step 1. Go to Start and find the Application called Global Protect.  If you do not have this application, please follow the instructions for VPN Installation Step 2. Launch Global Protect and it should open in the bottom right of your screen and you m...

Scan this QR Code with your camera app 1. Scan this QR Code with your camera app 2. Read & Agree to our Terms & Conditions and check the box that you agree and then click Start. 3. If you are a Staff Member, click ISS User Login  4....

How to use Dell Command Update software in three easy steps PLEASE MAKE SURE THAT YOU PLUG YOUR DEVICE UP TO POWER BEFORE STARTING THIS PROCESS **Please repeat these 3 steps after you have completed them one time** Step 1. Type Dell or Dell Command in t...

Here are the instructions on how to disable Alert email notifications: 1.) Sign into https://filter.lightspeedsystems.app, (sign in with Google) click the green circle at the top right, and choose notifications. 2.) Toggle off Alert notifications

Login to Gmail, and then click on the icon inside of the search bar.    Beside the From box, enter do_not_reply@lightspeedsystems.com and then click Create Filter Make sure your check boxes match these in order to create your rule and then click...

Resetting Apple TV through iTunes Install Itunes on your Dell laptop Apple TV has to be hooked up to a monitor or tv so you can see the Apple TV screen through HDMI, Ethernet, Power, USB-C cable, and you need the remote control.  Connect USB-C Cable...

Resetting Apple TV through Apple Configurator Apple TV has to be hooked up to a monitor or tv so you can see the Apple TV screen through HDMI, Ethernet, Power, USB-C cable, and you need the remote control.  In order for this to work you have to allow a...

How to setup Apple TV after Restore You may have to pair Apple TV Remote with the Apple TV How to Paid Apple TV Remote Select English Select united States   Select Enable Location Services Remote Management- Continue   Once finished,...

If your Siri Remote or Apple TV Remote isn't working If your remote isn't working as expected, learn what to do. Try these steps first Stay within 20 feet (about 6 meters) of your Apple TV and move anything that blocks the path between your remote and t...

To place the Apple TV 4 (Apple TV HD) into DFU, follow these steps. Make sure the device is connected to power and is turned on. Connect the device to the computer using a USB-C cable. Press and hold the Menu and Play buttons until the LED start...

How to find which MDM the Apple TV is on Go to Settings on Apple TV Go to General      Go to Device Management MDM will show here If Mosyle is here nothing else needs to be done.    If Filewave shows the Apple TV needs to be reset- you...

Connect device to power and Internet and power on Press F12 repeatedly until the system settings  Select the USB flash drive Once competed all steps- remove flash drive Type EXIT and press enter key Leave device on until completely finished will be at logi...

(Instructions are for Latitude 3310) Plug in Power Cable, flash drive, and turn on laptop and press F12 repeatedly.  Use Down Arrow-Under Other Options find BIOS Flash Update - Press Enter  Click Gray Box at top of screen reen (has 3 dashes or dots)...

PowerWash Chromebook Plug up to power- turn on chromebook- Shift+Control+Alt=R it will ask you if you want to Powerwash-click Powerwash You have to hit Continue to Confirm  An open network is required.  When it is finished Click Get Started (do not activa...

1. Sign into your email on a Windows computer or MacBook. 2. Navigate to your email  3. Click the circle next to the ISS banner in the upper right hand corner a. It will either have the first letter of your first name or your profile picture 4. Click “Manag...

Diagnostic LEDs Instead of beep codes, errors are indicated via the bicolor Battery Charge/Status LED. A specific blink pattern is followed by flashing a pattern of flashes in amber, followed by white. The pattern then repeats. The diagnostic pattern will co...

 iPads return to service steps Make sure you scan asset on the ipad/macbook reset spreadsheet   1. Go to Settings  > Privacy & Security > Location Services 2. Toggle on Location Services 3. Make sure the following Apps are showing on home screen: ...

Image to Windows 11  Once at Login screen login as Intune User Flash drive with the following information on it: Meals Plus Config Installer Linq Installer Crystal Reports Favorites Run Meals Plus Config script. Make sure files copied over- if not c...

How to attach photo/document in 1to1 Plus Make sure you have already taken a photo of the damage and know where to find it on your device. This is to ensure you are attaching the correct photo of damage to the correct student/staff Search for user ...