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Reset Chrome & zScaler
Mac Shortcuts
Take a picture of the whole screen Command (⌘)-Shift-3 Take a picture of part of the screen Command (⌘)-Shift-4, and then drag the crosshair pointer to select the area. Continue to press the mouse button, release the keys, and then p...
How to Install & Use Screencastify
Canvas Support Options
How to Access DRC App in Chromebook
In order to Access DRC Insight App on the chromebooks, the Chromebook must be on the login screen as shown below, and then click on Apps > and then Select DRC INSIGHT Online Assessments
How to Screenshot on Chromebooks
How to Find and Open Files on Chromebook
How to Edit Microsoft Office Files on Chromebook
Click here for How to Edit Microsoft Office Files on Chromebook
How to use Caps Lock on Chromebook
Press Search + alt to Enable Caps Lock Press Search + alt to Disable Caps Lock
How to Work On Files in Google Drive Without Internet
Click here for how to Work On Files in Google Drive Without Internet
How to Sign in to ISS Zoom Account
First, make sure you have Zoom downloaded. If you do not know how to download Zoom, please click here. After Zoom is Installed, please launch the Application. When you launch the application, you will get a sign in window as pictured below. In order to Acc...
How to Sign in to ISS Zoom Account
First, make sure you have Zoom downloaded. If you do not know how to download Zoom, please click here. After Zoom is Installed, please launch the Application. When you launch the application, you will get a sign in window as pictured below. In order to Acc...
How to Backup Your Windows Computer with Microsoft OneDrive
CLICK HERE to see a video on how to do this, or follow the steps below. Step 1. Go to Start, and search for OneDrive. Click on the OneDrive App Step 2. Sign into the Microsoft Account with Your ISS Email Address & Password Step 3. Click Next...
How to Backup Your Computer with Google Drive
On your computer, go to drive.google.com. and sign in with your ISS Email Address and Password At the top left, click New File Upload or Folder Upload. Choose the file(s) or folder(s) you want to upload. HINT: You can click on one file, and then pre...
How to Set up OneDrive Sync on Macbook
Install OneDrive for Mac. Important: If you are currently using the OneDrive Mac Store app, you must first uninstall it before installing the latest build of the sync app. If you're not signed in to OneDrive with any account, start OneDrive to connec...
How to Backup Your Computer with Google Drive
On your computer, go to drive.google.com. and sign in with your ISS Email Address and Password At the top left, click New File Upload or Folder Upload. Choose the file(s) or folder(s) you want to upload. HINT: You can click on one file, and then pre...
How to Setup Multi Factor Authentication for Gmail
Step 1. Go to https://myaccount.google.com/ and make sure you are signed into Gmail with your ISS Account Step. 2. Click Security on the left hand side of the screen, and then click where it says Off beside 2-Factor Verification (Pictured below) Step ...
Use Gmail App for Multi-factor Authentication
IF YOU DO NOT USE THE GMAIL APP ON YOUR PHONE, PLEASE DO NOT USE THE INSTRUCTIONS BELOW, Please CLICK HERE for instructions WITHOUT the App. Step 1. Go to https://myaccount.google.com/ Step. 2. Click Security on the left hand side of the screen, and then c...
How to Setup GAuth Authenticator with Gmail
Please make sure you have enabled Two Factor Authenticator in Gmail. If this has not been done, please follow the instructions listed here. Step 1. Please add the Chrome Extension GAuth Authenticator by clicking here and click Add to Chrome. (Pictured Bel...
How to Forget a Network on Mac
How to Forget a Wireless Network on Mac Click the Wi-Fi icon in the top-right corner of the Mac menu bar. Select Open Network Preferences.... Click Advanced. Click a network in the list to select it. (To select multiple networks, hold the Comma...