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VPN Installation

Windows Software

Go to vpn.iss.k12.nc.us when you are off of our network, it will not work on the ISS Network. ...

Updated 7 months ago by Ethan Dancy

How to Create Guest WiFi Codes for Visitors

Cloudpath

Go to https://cp.cnvoip.net/portal/sponsor/ISS-School/ 2. Enter your full email ...

Updated 8 months ago by Ethan Dancy

How to Connect iPhone to ISS Network

Cloudpath

If you are looking for how to disconnect from the network, please follow these instructions linke...

Updated 8 months ago by Ethan Dancy

Turning off the private MAC address on your Android device

How to turn off the private MAC address...

Go into Settings Select Wi-Fi Select the SSID you are connecting to Since there may be som...

Updated 9 months ago by Thomas Sharpe

Turning off the private MAC address on your Apple Device

How to turn off the private MAC address...

Go into Settings. Select Wi-Fi. Next to the SSID that you are connecting to, select the I wit...

Updated 9 months ago by Thomas Sharpe

How to Retrieve E-Fax Through XMedius

E-Fax

Go to gmail.com  Click on your profile picture in the top right and click Add Another Account ...

Updated 11 months ago by Ethan Dancy

Avaya Call Handling

Avaya User

Sign in to Avaya Cloud Office - service.cloudoffice.avaya.com Click Sign in with Google C...

Updated 1 year ago by Ethan Dancy

Set Office Hours on Avaya Cloud Office

Avaya User

Sign in to Avaya Cloud Office - service.cloudoffice.avaya.com Click Sign in with Google C...

Updated 1 year ago by Ethan Dancy

How to Use Voicemail with Avaya

Avaya User

Setting up your Voicemail   Press the Voicemail key and enter the initial PIN number of 10032...

Updated 1 year ago by Ethan Dancy

How to create an AVAYA Phone Extension List

Avaya Admin

How to create an extension list for your school/site in AVAYA These instructions are for the sit...

Updated 1 year ago by Ethan Dancy

How to Call from Avaya Cloud Office

Avaya User

First, sign in to the Avaya Cloud Office - If you need assistance doing this, please follow the...

Updated 1 year ago by Ethan Dancy

How to Sign Into Avaya Cloud Office

Avaya User

Launch the Avaya Cloud Office Application.  If you are on a Windows Machine, this Application sho...

Updated 1 year ago by Ethan Dancy

How to Install Avaya Cloud Office on Mac

Avaya User

Launch Mosyle Manager by going to Finder, and then the Applications folder. Go to Self-Service...

Updated 1 year ago by Ethan Dancy

How to Change the User on a Phone

Avaya Admin

Click on the username that USED TO HAVE THIS PHONE: Click on User Details Fill out the Firs...

Updated 1 year ago by Ethan Dancy

How to Scan with Papercut

Toshiba Papercut

Step 1: Enter your PaperCut ID# (Timekeeper #) Step 2: Click Access Device. ...

Updated 1 year ago by Ethan Dancy

How to Reset iPad Passcodes

iPad How To's

iPad Passcode Reset Directions 1.    Go to myschool.mosyle.com and login with your provided login...

Updated 1 year ago by Ethan Dancy

How to Change or Add Papercut Codes

Toshiba Papercut

Go to http://iss-papercut:9191/admin Login with your computer credentials (Not your full email...

Updated 1 year ago by Ethan Dancy

How to Setup Multi Factor Authentication for Gmail

Gmail

Step 1.  Go to https://myaccount.google.com/ and make sure you are signed into Gmail with your IS...

Updated 2 years ago by Ethan Dancy

How to Setup GAuth Authenticator with Gmail

Gmail

Please make sure you have enabled Two Factor Authenticator in Gmail.  If this has not been done, ...

Updated 2 years ago by Ethan Dancy

Use Google Takeout

Drive Ways to Transfer Google Drive Files

Go to https://takeout.google.com/ and choose which data you want to save from Google Takeout.  If...

Updated 2 years ago by Ethan Dancy