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Crowdstrike Update Fix

Windows Devices

Confirm that you are getting this or a similar error. Click See Advanced Repair Options ...

Updated 5 days ago by Ethan Dancy

How to Print with Toshiba Papercut on Mac

Toshiba Papercut

The Toshiba Drivers MUST BE INSTALLED FROM MOSYLE MANAGER FIRST OR ELSE THESE STEPS WILL NOT WORK...

Updated 1 month ago by Ethan Dancy

How to login to Macbook with Xcreds

Mac How To's

Welcome to our new login screen for mac devices.  If you've logged in to this device before, sim...

Updated 1 month ago by Lisa Cartner

Summer 2024  iPads return to service steps

Ipad Reset Instructions

 iPads return to service steps   1. Go to Settings  > Privacy & Security > Location Services ...

Updated 1 month ago by Lisa Cartner

How to add a photo or invoice to Sherpa desk Work Order

Sherpa Desk

How to add a photo or invoice to Sherpa desk Work Order Find the work order you want to at...

Updated 2 months ago by Lisa Cartner

How to attach a photo/document in 1to1 Plus

1 to 1 Plus

How to attach photo/document in 1to1 Plus Make sure you have already taken a photo of the ...

Updated 2 months ago by Lisa Cartner

Image and Set up All in Ones

School Nutrition

Image to Windows 11  Once at Login screen login as Intune User Flash drive with the following i...

Updated 3 months ago by Lisa Cartner

Dell Diagnostic LED Blink Codes

Windows Devices

Diagnostic LEDs Instead of beep codes, errors are indicated via the bicolor Battery Charge/Statu...

Updated 4 months ago by Lisa Cartner

How to change Cell Phone number for 2 Factor Authentication

Gmail

1. Sign into your email on a Windows computer or MacBook. 2. Navigate to your email  3. Click th...

Updated 5 months ago by Ethan Dancy

How to Powerwash Chromebook

How to Powerwash

PowerWash Chromebook Plug up to power- turn on chromebook- Shift+Control+Alt=R it will ask you ...

Updated 5 months ago by Lisa Cartner

Updating Firmware on Dell

Windows Devices

(Instructions are for Latitude 3310) Plug in Power Cable, flash drive, and turn on laptop and ...

Updated 5 months ago by Ethan Dancy

How to Image a Windows Device and Add to Intune

Windows Devices

How to Image a Windows Device and Add to Intune (Intune is only for Brand New Devices out of Box)...

Updated 5 months ago by Lisa Cartner

How to find which MDM the Apple TV is on

Apple TV

How to find which MDM the Apple TV is on Go to Settings on Apple TV Go to General    ...

Updated 5 months ago by Ethan Dancy

Put Apple TV in DFU Mode

Apple TV

To place the Apple TV 4 (Apple TV HD) into DFU, follow these steps. Make sure the device is ...

Updated 5 months ago by Ethan Dancy

Pair an Apple TV Remote

Apple TV

If your Siri Remote or Apple TV Remote isn't working If your remote isn't working as expected, l...

Updated 5 months ago by Ethan Dancy

Setup an Apple TV after Restore

Apple TV

How to setup Apple TV after Restore You may have to pair Apple TV Remote with the Apple TV Ho...

Updated 5 months ago by Ethan Dancy

Reset an Apple TV with Configurator

Apple TV

Resetting Apple TV through Apple Configurator Apple TV has to be hooked up to a monitor or tv ...

Updated 5 months ago by Ethan Dancy

Reset an Apple TV through iTunes

Apple TV

Resetting Apple TV through iTunes Install Itunes on your Dell laptop Apple TV has to be hoo...

Updated 5 months ago by Ethan Dancy

How to Use E-Fax

E-Fax

1. Please sign into the copiers with your timekeeper number, and click the Home button on the cop...

Updated 6 months ago by Ethan Dancy

Unblock / Block a Website Form

Procedures

Request to Block or Unblock Website                                                              ...

Updated 8 months ago by Ethan Dancy