How to Powerwash a Chromebook
Factory reset your Chromebook
- Sign out of your Chromebook.
- Press and hold Ctrl + Alt + Shift + r.
- Select Restart.
- In the box that appears, select Powerwash Continue.
- Follow the steps that appear and sign in with your Google Account.
Note: The account you sign in with after you reset your Chromebook will be the owner account. - Once you've reset your Chromebook:
- Follow the onscreen instructions to set up your Chromebook
- Check if the problem is fixed