# How to Powerwash a Chromebook

## Factory reset your Chromebook

1. Sign out of your Chromebook.
2. Press and hold **Ctrl** + **Alt** + **Shift** + **r**.
3. Select **Restart**.
4. In the box that appears, select **Powerwash** ![and then](https://lh3.googleusercontent.com/3_l97rr0GvhSP2XV5OoCkV2ZDTIisAOczrSdzNCBxhIKWrjXjHucxNwocghoUa39gw=w36-h36) **Continue**.
5. Follow the steps that appear and sign in with your Google Account.  
    **Note**: The account you sign in with after you reset your Chromebook will be the [owner account](https://support.google.com/chromebook/answer/1059256).
6. Once you've reset your Chromebook: 
    - Follow the onscreen instructions to [set up your Chromebook](https://support.google.com/chromebook/answer/1047362#cros-onscreen-instructions)
    - Check if the problem is fixed