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125 total results found

Restart a Frozen iPad


Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears) after which the apple logo should appear - you won't lose any content, it's the ipad equivalent of a reboot. Holding down the home and sleep buttons...



  Installing Google Drive File Stream for Mac From a Finder window, delete the old Google Drive folder from your computer. (The folder should be listed under “Devices”.) If you haven’t already done so, log in to your Georgetown Google Apps account. From ...

How to Fix Chrome Crashing on Macbooks


Uninstall Google Chrome Trash everything in ~/Library/Application Support/Google/Chrome Reinstall google Chrome fom Filewave

VPN Installation

Windows Software

Please click here for instructions on how to install the VPN on your PC.  

Trust Relationship Failed

Windows Software

Occasionally Windows will lose connection to the domain controller. Log in to the local administrator account Open "Windows Explorer" Right click on "This PC" and select properties Under "Computer name, domain, and workgroup settings" click "Change setti...

How to Add a Copier to a MacBook

How to Add A Copier to MacBook

  Go to Filewave and Install the driver you need Click on the Apple in the top left hand corner of the screen Choose System Preferences Choose Printers & Scanners Click on the + button ...

Required Use Policy


Required Use Policy (Staff) Iredell-Statesville Schools resources are provided for school-related purposes only. Acceptable uses of such technological resources are limited to responsible, efficient and legal activities that support learning and teaching. Use...

COVID-19 Device Repair and Pickup Process


This is a living document. For up to date information please click here. As a first step, contact the I-SS Help Desk at or via phone at (704) 761-8501 to determine if the issue can be fixed or it will require a work order. If ...

Connect Your Macbook to a Projector

Mac Hardware

Please click here for instructions on how to mirror your Macbook on a projector.

How to Submit a Workorder


ALL Technology Requests must come through our work order system so they can be tracked. Please do not send an email requesting assistance with your computer or SmartBoards as we do have a working process in place. Here are the directions on how to submit a wo...

Macbook Resource Page


Here you will find instructions for using Apple Apps and other resources helpful when using your MacBook.  Please click here.

How to Screen Record on Mac

Mac How To's

Step by step instructions can be found by clicking here.

How to Install Zoom from Filewave

Mac How To's

      Installing an App From the Filewave Kiosk   Click on the Filewave Kiosk icon (red flag in upper right corner)   Click Install Software    Make sure “All” is selected in the left pane of the Filewave Kiosk box and scroll ...

How to Add a Copier to a MacBook (Video)

How to Add A Copier to MacBook

Sound is not working on iPad


Check the Mute switch Please check your iPad and make sure that you have not switched on the mute button by accident. Typically, when you share your iPad you will want to check this setting. If you have tried fiddling with the button and still do not hear ...

Transfer Ownership in Google Drive


Transfer file ownership You’re the owner by default for files that you create in Docs, Sheets, and Slides, or upload into Drive. But, you can transfer ownership of your Google files (Docs, Sheets, and Slides) and folders to anyone you'd like, as long as that ...

SMC Reset

Mac Hardware

Performing an SMC Reset on a MacBook. Shutdown your Mac Laptop On your built-in keyboard, press and hold the shift, control, option, and power keys for 10 seconds. Release all keys then press the power button to turn on your Mac.  

Acceptable Use Policy (AUP)


Please click here to see the latest Acceptable Use Policies.

Unblock / Block a Website Form


Request to Block or Unblock Website                                                                                                                                Loading…      

Google Chrome Keyboard Shortcuts


This is a partial list. For a full list, see click here.To navigate windows and tabs in Chrome: Action Shortcut Open a new window ⌘+N Open a new tab ⌘+T Open a new window in Incognito mode (enhanced privacy) ⌘+Shift+N Reopen the ...