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Updating Firmware on Dell

Windows Devices

(Instructions are for Latitude 3310) Plug in Power Cable, flash drive, and turn on laptop and ...

Updated 2 weeks ago by Lisa Cartner

How to Connect iPhone to ISS Network

Adding Cell Phones to the Network (Appl...

If you are looking for how to disconnect from the network, please follow these instructions linke...

Updated 2 weeks ago by Ethan Dancy

How to reset an Ipad with Mosyle

iPads

How to Reset an iPad in Mosyle Navigate to myschool.mosyle.com and enter in your login informa...

Updated 3 weeks ago by Lisa Cartner

How to connect to promethean active panel

Promethean Boards

1. On the ActivPanel: Launch Screen Share: Navigate to the Screen Share application on your ...

Updated 2 months ago by Lisa Cartner

How to add a Printer

Chromebooks and Chromeboxes

How to add a printer manually to a Chromebox Log in and get to the desktop, select the “G”...

Updated 2 months ago by Lisa Cartner

How to cleanup MacStorage

MacBook

How to clean out  MAC storage Open Finder: Click on the Finder icon in the Dock.  Go to Folde...

Updated 2 months ago by Lisa Cartner

X-Creds Fix

Software Installation Instructions

Login as Ladmin and open System settings > Users & Groups Click on the ⓘ next to the user that n...

Updated 4 months ago by Ethan Dancy

iPad Reset- return to service steps

Ipad Reset Instructions

 iPads return to service steps Make sure you scan asset on the ipad/macbook reset spreadsheet...

Updated 5 months ago by Lisa Cartner

Add A Chromebook to Copiers

Chromebook How To's

Click on THIS LINKThen click Install Mobility Print

Updated 8 months ago by Ethan Dancy

How to Image a Windows Device

Windows Devices

Connect device to power and Internet and power on Press F12 repeatedly until the system settings...

Updated 10 months ago by Lisa Cartner

How to Powerwash a Chromebook

Chromebook How To's

Factory reset your Chromebook Sign out of your Chromebook. Press and hold Ctrl + Alt + Shift ...

Updated 10 months ago by Ethan Dancy

How to Print with Toshiba Papercut on Mac

Toshiba Papercut

The Macbook MUST be on OS Sonoma and the Toshiba Drivers MUST BE INSTALLED FROM MOSYLE MANAGER FI...

Updated 10 months ago by Ethan Dancy

How to Add A Cloud Printer to Windows

PC How To's

Go to Start and type Printers - and then you should locate Printers & Scanners Make sure...

Updated 10 months ago by Ethan Dancy

How to Print to Copiers on a Mac

Mac How To's

Click About this Mac in the Top Left Look at your Mac OS Version  I...

Updated 10 months ago by Ethan Dancy

How to login to Macbook with Xcreds

Mac How To's

Welcome to our new login screen for Mac Devices.  If you've logged in to this device before, sim...

Updated 10 months ago by Ethan Dancy

Add ISS Copiers to Macbook (Pre OS Sonoma)

Mac How To's

 1. Go To Mosyle, and go to Self Service and install the Toshiba Drivers (pic below) ...

Updated 10 months ago by Ethan Dancy

How to Update Your Macbook OS

Mac How To's

Before you begin Before installing new software, it's a good idea to back up your files to G...

Updated 11 months ago by Ethan Dancy

How to attach a photo/document in 1to1 Plus

1 to 1 Plus

How to attach photo/document in 1to1 Plus Make sure you have already taken a photo of the ...

Updated 1 year ago by Lisa Cartner

Dell Diagnostic LED Blink Codes

Windows Devices

Diagnostic LEDs Instead of beep codes, errors are indicated via the bicolor Battery Charge/Statu...

Updated 1 year ago by Lisa Cartner

How to change Cell Phone number for 2 Factor Authentication

Gmail

1. Sign into your email on a Windows computer or MacBook. 2. Navigate to your email  3. Click th...

Updated 1 year ago by Ethan Dancy