Procedures

Collections and Deployment

Processes and Procedures for 1:1 device collections and deployment

Reporting Lost/Stolen/Seized Devices

COVID-19 Device Repair and Pickup Process

This is a living document. For up to date information please click here. As a first step, ...

How to Submit a Workorder

ALL Technology Requests must come through our work order system so they can be tracked. Please do...

Macbook Resource Page

Here you will find instructions for using Apple Apps and other resources helpful when using you...

Unblock / Block a Website Form

Request to Block or Unblock Website                                                              ...

Hotspot Request Procedures

Hotspot Request/Procedures   Fill out form for hotspot  Technology department will create a wo...

On Leave Devices

On Leave Device Process   When staff needs to go out on leave for any reason, the laptop and/or...

Rapid Identity Password Reset

Rapid Identity/PowerSchool Login/Password Reset To login go to my.ncedcloud.org Username: stu...

Workorder Guidelines

Workorder Guidelines Required information for every work order: Quick Description (see below) -...

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