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8 total results found

How to Image a Windows Device and Add to Intune

Windows Devices

How to Image a Windows Device and Add to Intune (Intune is only for Brand New Devices out of Box) 1. After unboxing the device. Take asset tag off of blue tape and attach to device ( all in one and monitor have their own asset) 2. Make sure the asset is assi...

Updating Firmware on Dell

Windows Devices

(Instructions are for Latitude 3310) Plug in Power Cable, flash drive, and turn on laptop and press F12 repeatedly.  Use Down Arrow-Under Other Options find BIOS Flash Update - Press Enter  Click Gray Box at top of screen reen (has 3 dashes or dots)...

How to Powerwash Chromebook

How to Powerwash

PowerWash Chromebook Plug up to power- turn on chromebook- Shift+Control+Alt=R it will ask you if you want to Powerwash-click Powerwash You have to hit Continue to Confirm  An open network is required.  When it is finished Click Get Started (do not activa...

Dell Diagnostic LED Blink Codes

Windows Devices

Diagnostic LEDs Instead of beep codes, errors are indicated via the bicolor Battery Charge/Status LED. A specific blink pattern is followed by flashing a pattern of flashes in amber, followed by white. The pattern then repeats. The diagnostic pattern will co...

Summer 2024  iPads return to service steps

Ipad Reset Instructions

 iPads return to service steps   1. Go to Settings  > Privacy & Security > Location Services 2. Toggle on Location Services 3. Click ok to allow location access for Mosyle Manager 4. Make sure the following Apps are showing on home screen: 5...

Image and Set up All in Ones

School Nutrition

Image to Windows 11  Once at Login screen login as Intune User Flash drive with the following information on it: Meals Plus Config Installer Linq Installer Crystal Reports Favorites Run Meals Plus Config script. Make sure files copied over- if not c...

How to attach a photo/document in 1to1 Plus

1 to 1 Plus

How to attach photo/document in 1to1 Plus Make sure you have already taken a photo of the damage and know where to find it on your device. This is to ensure you are attaching the correct photo of damage to the correct student/staff Search for user ...

How to add a photo or invoice to Sherpa desk Work Order

Sherpa Desk

How to add a photo or invoice to Sherpa desk Work Order Find the work order you want to attach a photo or invoice to. Click in box that has click or drag files here to attach: If using a phone or ipad this will allow you to take the photo  ...