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  Go to Filewave and Install the driver you need Click on the Apple in the top left hand corner of the screen Choose System Preferences Choose Printers & Scanners Click on the + button ...

Please click here for instructions on how to mirror your Macbook on a projector.

ALL Technology Requests must come through our work order system so they can be tracked. Please do not send an email requesting assistance with your computer or SmartBoards as we do have a working process in place. Here are the directions on how to submit a wo...

Here you will find instructions for using Apple Apps and other resources helpful when using your MacBook.  Please click here.

Step by step instructions can be found by clicking here.

      Installing an App From the Filewave Kiosk   Click on the Filewave Kiosk icon (red flag in upper right corner)   Click Install Software    Make sure “All” is selected in the left pane of the Filewave Kiosk box and scroll ...

Check the Mute switch Please check your iPad and make sure that you have not switched on the mute button by accident. Typically, when you share your iPad you will want to check this setting. If you have tried fiddling with the button and still do not hear ...

Transfer file ownership You’re the owner by default for files that you create in Docs, Sheets, and Slides, or upload into Drive. But, you can transfer ownership of your Google files (Docs, Sheets, and Slides) and folders to anyone you'd like, as long as that ...

Please click here to see the latest Acceptable Use Policies.

Request to Block or Unblock Website                                                                                                                              Please put in a workorder at iss.sherpadesk.com to unblock a site

This is a partial list. For a full list, see click here.To navigate windows and tabs in Chrome: Action Shortcut Open a new window ⌘+N Open a new tab ⌘+T Open a new window in Incognito mode (enhanced privacy) ⌘+Shift+N Reopen the ...

Go to calendar.google.com In the My calendars list on the left side of the page, click the down-arrow button next to the calendar you want to share, then select Share this calendar. Enter the email address of the person you want to share your calen...

Your SMART Board interactive whiteboard has a high-power USB 2.0 high-speed peripheral interface that runs at speeds of up to 12 Mbps.  The unit works with USB 2.0- and USB 1.1-compliant interfaces. Your interactive whiteboard’s main USB connection is a capti...

Press and hold the two large pen tray buttons at the same time. OR Press the Help button on the pen tray, and then select Orient/Align the SMART Product. The orientation screen opens. 2. Pick up a pen from the pen tray.3. Beginning at the upper-left corn...

Issue Solutions The interactive whiteboard’s indicator light isn’t lit. Connect the cable to a different USB receptacle on the computer. Reset the controller by pressing the blue button on the side. The controller is loc...

The front control panel contains the Power, Input Select, Menu, Freeze, Mute and volume control buttons. No. Name SMART Board MX procedure 1 Power Press to wake the display. Press to again enter Sleep mode. 2 ...

To write or draw in digital ink Pick up one of the display’s pens. Use the pen to write or draw in digital ink. To erase digital ink Move your fist or palm over the digital ink you want to erase.

If you write or draw over a playing video, the audio will be muted but the video will continue to play. Screenshots are enabled when you install third-party apps on the display. You can disable or enable screenshots by creating a remote executi...

Screenshots are saved to the Files Library. Screenshots saved in the Files Library can be exported as PDFs to a USB drive. See Exporting files to a USB drive as a PDF.   Tool Icon Description Back Closes the screensh...

  In some instances, restarting the Screen Share app and its discovery services resolves issues with the app. Tap Settings. Scroll to Application Settings > Screen Share. Tap Reset.   Issue Solutions General t...