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Pair an Apple TV Remote

Apple TV

If your Siri Remote or Apple TV Remote isn't working If your remote isn't working as expected, learn what to do. Try these steps first Stay within 20 feet (about 6 meters) of your Apple TV and move anything that blocks the path between your remote and t...

Put Apple TV in DFU Mode

Apple TV

To place the Apple TV 4 (Apple TV HD) into DFU, follow these steps. Make sure the device is connected to power and is turned on. Connect the device to the computer using a USB-C cable. Press and hold the Menu and Play buttons until the LED start...

How to find which MDM the Apple TV is on

Apple TV

How to find which MDM the Apple TV is on Go to Settings on Apple TV Go to General      Go to Device Management MDM will show here If Mosyle is here nothing else needs to be done.    If Filewave shows the Apple TV needs to be reset- you...

How to change Cell Phone number for 2 Factor Authentication

Gmail

1. Sign into your email on a Windows computer or MacBook. 2. Navigate to your email  3. Click the circle next to the ISS banner in the upper right hand corner a. It will either have the first letter of your first name or your profile picture 4. Click “Manag...

Crowdstrike Update Fix

Windows Devices

Confirm that you are getting this or a similar error. Click See Advanced Repair Options Click on Troubleshoot Click Restart User your Arrow Keys to move down to Safe Mode, and then hit enter on the keyboard Sign in as the loc...

How to Update Your Macbook OS

Mac How To's

Before you begin Before installing new software, it's a good idea to back up your files to Google Drive. Make sure that your Mac is connected to the internet. You should be able to access websites or receive email, for example. Use Software Upda...

Add ISS Copiers to Macbook (Pre OS Sonoma)

Mac How To's

 1. Go To Mosyle, and go to Self Service and install the Toshiba Drivers (pic below) 2. Click on the Apple in the top left of your screen, and then click on System Preferences     3. Open up Printers & Scanners 4. Click t...

How to Print to Copiers on a Mac

Mac How To's

Click About this Mac in the Top Left Look at your Mac OS Version  If your macOS version is Sonoma, follow the below instructions: How to Print with Papercut on Macbook If your macOS version is Mojave, Big Sur, Catalina, Ventura, ...

How to Add A Cloud Printer to Windows

PC How To's

Go to Start and type Printers - and then you should locate Printers & Scanners Make sure you are signed in in the top left, and then click Add Device Make sure to change the drop down to Work or School, it will then will show you a few options fo...

Add A Chromebook to Copiers

Chromebook How To's

Click on THIS LINKThen click Install Mobility Print

How to Powerwash a Chromebook

Chromebook How To's

Factory reset your Chromebook Sign out of your Chromebook. Press and hold Ctrl + Alt + Shift + r. Select Restart. In the box that appears, select Powerwash  Continue. Follow the steps that appear and sign in with your Google Account.Note: The account yo...