Skip to main content

Crowdstrike Update Fix

  1. Confirm that you are getting this or a similar error.

    image.png


  2. Click See Advanced Repair Options

    image.png



  3. Click on Troubleshoot

    image.png

  4. Click Restart

    image.png

    image.png


  5. User your Arrow Keys to move down to Safe Mode, and then hit enter on the keyboard

    image.png

    image.png




  6. Sign in as the local administrator
  7. Go to start, and type Run (or press the Windows Key + R), and launch the run window and enter the below text, and hit OK
    C:\Windows\System32\drivers\crowdstrike

    image.png


  8. In the top right hand side of the file explorer window find the search option

    image.png



  9. Search for C-00000291* and it should pull up 1 file. Right click that file and delete it

    image.png



  10. Once this is deleted, restart the machine and the issue should be resolved. You may have to open up Run again, type CMD and press enter, and enter the command shutdown /r /t -0