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Avaya Call Handling

  1. Sign in to Avaya Cloud Office - service.cloudoffice.avaya.com
  2. Click Sign in with Google

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  3. Choose your ISS Email Address

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  4. The first time you sign in, it may ask you for permissions to use your Google Account. Click Allow on these options.


  5. Click Settings at the top.

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  6. Click Call Handling 


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  7. Here you can setup how many rings you want your phone to do before it goes to voicemail.


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  8. Make sure you have your calls set to go to voicemail during work hours unless you want to forward your calls to someone else.

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