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Dell Diagnostic LED Blink Codes

Diagnostic LEDs

Instead of beep codes, errors are indicated via the bicolor Battery Charge/Status LED. A specific blink pattern is followed by flashing a pattern of flashes in amber, followed by white. The pattern then repeats.

The diagnostic pattern will consist of a two-digit number being represented by a first group of LED blinks (1 through 9) in amber, followed by a 1.5 second pause with the LED off, and then a second group of LED blinks (1 through 9) in white. This is then followed by a three second pause, with the LED off, before repeating over again. Each LED blink takes 1.5 seconds.

The system will not shutdown when displaying the Diagnostic Error Codes.

Diagnostic Error Codes will always supersede any other use of the LED. For instance, on laptops, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic Error Codes are being displayed.

Table 1. Diagnostic LEDs
BLINKING PATTERNPROBLEM DESCRIPTIONSUGGESTED RESOLUTION
AMBERWHITE
21CPU failureReplace the system board.
22System board failure (included BIOS corruption or ROM error)Flash latest BIOS version. If problem persists, replace the system board.
23No memory/RAM detectedConfirm that the memory module is installed properly. If problem persists, replace the memory module.
24Memory/RAM failureReplace the memory module.
25Invalid memory installedReplace the memory module.
26System board/Chipset errorReplace the system board.
27LCD failureReplace the LCD module.
28LCD Power rail failureReplace the system board.
31CMOS battery failureReplace the RTS battery.
32PCI or Video card/chip failureReplace the system board.
33BIOS Recovery Image not foundFlash latest BIOS version. If problem persists, replace the system board.
34BIOS Recovery Image found but invalidFlash latest BIOS version. If problem persists, replace the system board.

For diagnostics pattern 2-amber, 8-white connect an external monitor to isolate between system board or graphics controller failure.