# X-Creds Fix

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Login as Ladmin and open System settings &gt; Users &amp; Groups</span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Click on the ⓘ next to the user that needs to be fixed</span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="border: none; display: inline-block; overflow: hidden; width: 471px; height: 409px;">![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfXNoeRULBe7M1agcMcwjkk-uYn6b0qAc4J22B9yhYkZmup36VGjZUVXF6_5wes81EjB5HDPNiCmPKetbwWFosmFgrVAEoj4oBOi4BYB6XKka4VqryIFUisTsFB1r-8jz3JTmqdI4nQ1VmzLiJfwpwxaXOS?key=vFhNMXdoesgWIDfHwyGW8Q)</span></span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Click on Delete user</span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="border: none; display: inline-block; overflow: hidden; width: 351px; height: 229px;">![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfOAYDVCT2P9QrSXfAfC4U_3XMEuDmSofIZ3alFeoIsJjX3FlByW6mCEojeWp6FywEMQDUfRi7oP-_50CpK4lHKEwsHU3FZPfAaeZ98MT7kxLiTdkiYwdBMdQf4pQZEE_mBI2TGhaltA6_ymeUK0npeS3Q?key=vFhNMXdoesgWIDfHwyGW8Q)</span></span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Select the option to Not change the home folder.</span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #ff0000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">BE VERY CAREFUL DURING THIS STEP, A MISTAKE COULD LOSE ALL OF THE USERS LOCAL FILES</span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="border: none; display: inline-block; overflow: hidden; width: 624px; height: 429px;">![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXe1gUeyKX5faPHu2XUvhNeN2lHFR7tzy-J81M6x1EdoSdQhxL6T8aRuI0ZWwQLppaMk4KX6AHLIw8ZuJo5_mcV4Ug7FCLpWjk-H9co6jmteDsKTxHkCg6RztDmAdiKS27irkY4CDXzLDe0QYTIl0J-pTjcc?key=vFhNMXdoesgWIDfHwyGW8Q)</span></span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">After deleting the user, open finder and navigate to the computer's disk</span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="border: none; display: inline-block; overflow: hidden; width: 464px; height: 267px;">![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfnBoL8wPtZrNccB4Po5IFX4so4Q9658-tYj7lE2Ewj_08SN_iid8MEb2rLkDzOcZo67z_Fg5NfRnMW-yg7uspFGQjrO0hxeOKoG1o8G6YKBA-2Ip0aKP8Q2IKkjHUa6B7H5F2-b1gE1tx-pIr-8uI3itY?key=vFhNMXdoesgWIDfHwyGW8Q)</span></span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="border: none; display: inline-block; overflow: hidden; width: 425px; height: 208px;">![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfMSs5psCgRoOZouuLpWALyAOpG73CfF9KP1BYiJVFh9yarJv_nUF7DrclzfMcQgQCYTfktaH1wFImGomUwz8cLJMbpFhbbQFoyQA5nPivoKBuBvCi5UdWQPS3Rhf0fcH_4e2-A6-mOeHGGy5f3FiGp7Jmh?key=vFhNMXdoesgWIDfHwyGW8Q)</span></span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Navigate to Macintosh HD &gt; Users </span>

###   


### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Find the users old folder and Rename it, taking off the (Deleted) from the name</span>

<span style="font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="border: none; display: inline-block; overflow: hidden; width: 400px; height: 215px;">![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXc1HGUX_Ugc0d_QhYb6iy-dTY5HaYRGdeLjhAqZNEn-yRQy3bUM4TKCOlbs0IECnnjd-fG55cdazy9Neer0GpQ0OXbrWVet3eVMe3Menbb_Syw4-yajojNBA3kHPletfoMrzC5nTdjZQ4NNCBmZK9LBsSw?key=vFhNMXdoesgWIDfHwyGW8Q)</span></span>

<span style="font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="border: none; display: inline-block; overflow: hidden; width: 401px; height: 193px;">![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcpRP51Kla0G90xCcDQTMPURBy_Qwp2mDOTNHDOjqVkDxtn5gzWiVCFT64dhMAw7KxiqLR7NWRauhA7E6y_i0b-frhfyttPFNmUPiMbci0crH1uD8oShkGFT6BfKz_7wX-WouC7s3I0eMxwIcS_9aaHhaZZ?key=vFhNMXdoesgWIDfHwyGW8Q)</span></span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Return to System settings &gt; Users &amp; Groups</span>

<span style="font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="border: none; display: inline-block; overflow: hidden; width: 449px; height: 383px;">![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeOIgJLepSok8vix4WZPobuZZpHPNrUyi9zcIHu5XQOUwJUJaT8ExWLCDGvy86kPiV-7CmIxzNR4xkUDCoU0cd2J7uwh_0hWUaQlpW5jD0Q-OSBuzidid9TFCY-wsJX6dS62n1QOVuRny7eQklU23MB9d0?key=vFhNMXdoesgWIDfHwyGW8Q)</span></span>

###   


### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Click “add user” And fill in the information to match their old account. </span>

- <span style="font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Make sure the Account name field matches the name of the home folder or their files will not be there when they log in. </span>
- <span style="font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The password field should be their current AD password.</span>

<span style="font-size: 11pt; font-family: Arial,sans-serif; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="border: none; display: inline-block; overflow: hidden; width: 539px; height: 501px;">![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdfmAxpua-FyqtMUmms8Kkz3sS1XCnmDrq3rT58D-dvHiYQjjNWtkqofr3pvXjAaSXyvQm9nZ4Wn9XoFagvD1DpXOgF2KCZu4WNgBZH1iIT2ewfBg7dTkvb15mFWo35R8BwyEtEIRkahVWBzDiMeMT-tHwi?key=vFhNMXdoesgWIDfHwyGW8Q)</span></span>

<span id="bkmrk--9" style="font-weight: normal;"></span>

### <span style="font-size: 13.999999999999998pt; font-family: Arial,sans-serif; color: #434343; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">When finished, Create the user and you are done. Log out of Ladmin and make sure they can log in.</span>