# How to Reset iPad Passcodes iPad Passcode Reset Directions 1\. Go to myschool.mosyle.com and login with your provided login. Note: Change the password for security purposes [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/ZCUimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/ZCUimage.png) 2\. Click, “Management,” at the bottom of the screen to access the Device Enrollment screen [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/gTaimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/gTaimage.png) Device Enrollment Screen Notes: • Make sure the top left shows this image. [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/ZZiimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/ZZiimage.png) These directions will ONLY work for iPad Passcode purpose • Do not worry about device names listed. Some may not list the asset tag, and that’s not a problem. 3\. Click +Filter under Device enrollment [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/cDlimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/cDlimage.png) 4\. Click the, “Search by Serial Number,” dropdown and change it to, “Search by Asset Tag.” [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/Avqimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/Avqimage.png) 5\. Type in or scan the asset tag NOTE: Type the whole asset tag, not just the numbers at the end [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/VGDimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/VGDimage.png) 6\. Click on the device name (asset tag number). Make sure the correct student name is listed. [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/NYOimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/NYOimage.png) 7\. Click the, “More,” dropdown and choose, “Remove Lock Passcode.” [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/cewimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/cewimage.png) 8\. Click, “Confirm.” This disables the passcode and sends a reset command to student iPad [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/WkNimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/WkNimage.png) 9\. Student iPad will get a message to reset the passcode. Click, “Change Now,” and then enter new passcode. Note: If student clicks, “Later,” they will have 59 minutes to reset before they are forced to. [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/XQzimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/XQzimage.png)