# How to Reset iPad Passcodes

iPad Passcode Reset Directions   
1\. Go to myschool.mosyle.com and login with your provided login.  
  
 Note: Change the password for security purposes

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/ZCUimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/ZCUimage.png)

  
2\. Click, “Management,” at the bottom of the screen to access the Device Enrollment screen

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/gTaimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/gTaimage.png)

  
Device Enrollment Screen Notes:   
• Make sure the top left shows this image.

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/ZZiimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/ZZiimage.png)

  
 These directions will ONLY work for iPad Passcode purpose   
• Do not worry about device names listed. Some may not list the asset tag, and that’s not a problem.  
  
3\. Click +Filter under Device enrollment

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/cDlimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/cDlimage.png)

  
4\. Click the, “Search by Serial Number,” dropdown and change it to, “Search by Asset Tag.”

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/Avqimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/Avqimage.png)

  
5\. Type in or scan the asset tag   
 NOTE: Type the whole asset tag, not just the numbers at the end

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/VGDimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/VGDimage.png)

  
6\. Click on the device name (asset tag number). Make sure the correct student name is listed.

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/NYOimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/NYOimage.png)

  
7\. Click the, “More,” dropdown and choose,   
 “Remove Lock Passcode.”

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/cewimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/cewimage.png)

  
8\. Click, “Confirm.”   
This disables the passcode and sends a reset command to student iPad

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/WkNimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/WkNimage.png)

  
9\. Student iPad will get a message to reset the passcode. Click, “Change Now,” and then enter new passcode.   
 Note: If student clicks, “Later,” they will have 59 minutes to reset before they are forced to.

[![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/XQzimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/XQzimage.png)