Troubleshoot ZScaler

Step 1. - Go to ip.zscaler.com 

Step 2.  This will show you if you are logged into ZScaler.  If you are previously logged in, you can log out as pictured below.

image-1597673847669.png

 

Step 3.  After you are logged out, or if you have not previously logged into Zscaler, click in the top address bar of your browser and perform a simple google search for "iredell statesville schools" and you should be prompted to login to ZScaler as the screenshot shows below. 

image-1597673976293.png

 

Step 4.  Type in your full email address, and then click sign in.  You should then be prompted to enter in a password, that will be the same password as your computer and email password.  After entering your computer password, click sign in again.

Step 5.  Click I accept on the prompt (pictured below), and then you should be logged into Zscaler.

image-1597674179160.png

If the above steps do not fix your issue, please click here.

 


Revision #3
Created Mon, Aug 17, 2020 2:13 PM by Ethan Dancy
Updated Wed, Oct 14, 2020 5:03 PM by Ethan Dancy