# Chrome
# How to Fix Chrome Crashing on Macbooks
1. Uninstall Google Chrome
2. Trash everything in ~/Library/Application Support/Google/Chrome
3. Reinstall google Chrome fom Filewave
# Google Chrome Keyboard Shortcuts
This is a partial list. For a full list, see [click here.](https://support.google.com/chrome/answer/157179?hl=en&visit_id=637219576656572325-3516033347&rd=1)
To navigate windows and tabs in Chrome:
Action | Shortcut |
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Open a new window | **⌘**+N |
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Open a new tab | **⌘**+T |
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Open a new window in Incognito mode (enhanced privacy) | **⌘**+Shift+N |
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Reopen the last tab you closed (up to 10 of the most recent tabs) | **⌘**+Shift+T |
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Move to the tab in position (number) | **⌘**+(number) (1-8) |
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Close current window | **⌘**+Shift+W |
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Close current tab or popup | **⌘**+W |
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Go to previous page in browsing history | Delete or **⌘**+\[ |
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Go to next page in browsing history | Shift+Delete or **⌘**+\] |
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Open home page in current window | **⌘**+Shift+H |
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**To control text in Chrome:**
Action | Shortcut |
---|
Copy highlighted text | **⌘**+C |
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Paste text | **⌘**+V |
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Paste unformatted text | **⌘**+Shift+Option+V |
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Copy and delete highlighted text | **⌘**+X or Shift+Delete |
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**To control the address bar in Chrome:**
Action | Shortcut |
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Perform a search on text in the address bar | Enter |
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Open URL in a new tab | **⌘**+Enter |
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Highlight the URL in the address bar | **⌘**+L |
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Navigate drop-down menu | Page Up/Page Down |
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**To control the current page in Chrome:**
Action | Shortcut |
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Print current page | **⌘**+P |
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Save current page (to your computer) | **⌘**+S |
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Reload current page | **⌘**+R |
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Stop reloading of current page | **⌘**+, |
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Open Find bar | **⌘**+F |
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Bookmark current page | **⌘**+D |
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Save all open pages as bookmarks in a new folder | **⌘**+Shift+D |
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Toggle full-screen mode | **⌘**+Shift+F |
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Scroll down the page | Space |
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Go to top of page | Home |
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Go to bottom of page | End |
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**Miscellaneous shortcuts:**
Action | Shortcut |
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Toggle Bookmarks bar | **⌘**+Shift+B |
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Open History page | **⌘**+Y |
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Open Downloads page | **⌘**+Shift+J |
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Open Clear Browsing Data dialog | **⌘**+Shift+Delete |
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# Clear cache & cookies in Chrome
1. On your computer, open Chrome.
2. At the top right, click More .
3. Click **More tools**  **Clear browsing data**.
4. At the top, choose a time range. To delete everything, select **All time**.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click **Clear data**.
# Troubleshoot ZScaler
Step 1. - Go to [ip.zscaler.com ](https://ip.zscaler.com)
Step 2. This will show you if you are logged into ZScaler. If you are previously logged in, you can log out as pictured below.
[](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2020-08/image-1597673847669.png)
Step 3. After you are logged out, or if you have not previously logged into Zscaler, click in the top address bar of your browser and perform a simple google search for "iredell statesville schools" and you should be prompted to login to ZScaler as the screenshot shows below.
[](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2020-08/image-1597673976293.png)
Step 4. Type in your full email address, and then click sign in. You should then be prompted to enter in a password, that will be the same password as your computer and email password. After entering your computer password, click sign in again.
Step 5. Click I accept on the prompt (pictured below), and then you should be logged into Zscaler.
[](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2020-08/image-1597674179160.png)
##### If the above steps do not fix your issue, please [***click here***](https://iss-kb.iss.k12.nc.us/books/chrome/page/reset-chrome-zscaler).
# Reset Chrome & zScaler
# How to Install & Use Screencastify