# Chrome

# How to Fix Chrome Crashing on Macbooks

1. Uninstall Google Chrome
2. Trash everything in ~/Library/Application Support/Google/Chrome
3. Reinstall google Chrome fom Filewave

# Google Chrome Keyboard Shortcuts

This is a partial list. For a full list, see [click here.](https://support.google.com/chrome/answer/157179?hl=en&visit_id=637219576656572325-3516033347&rd=1)  
  
To navigate windows and tabs in Chrome:

<table id="bkmrk-action-shortcut-open"><tbody><tr><th>Action</th><th>Shortcut</th></tr><tr><th>Open a new window</th><td>**⌘**+N</td></tr><tr><th>Open a new tab</th><td>**⌘**+T</td></tr><tr><th>Open a new window in Incognito mode (enhanced privacy)</th><td>**⌘**+Shift+N</td></tr><tr><th>Reopen the last tab you closed (up to 10 of the most recent tabs)</th><td>**⌘**+Shift+T</td></tr><tr><th>Move to the tab in position (number)</th><td>**⌘**+(number) (1-8)</td></tr><tr><th>Close current window</th><td>**⌘**+Shift+W</td></tr><tr><th>Close current tab or popup</th><td>**⌘**+W</td></tr><tr><th>Go to previous page in browsing history</th><td>Delete or **⌘**+\[</td></tr><tr><th>Go to next page in browsing history</th><td>Shift+Delete or **⌘**+\]</td></tr><tr><th>Open home page in current window</th><td>**⌘**+Shift+H</td></tr></tbody></table>

**To control text in Chrome:**

<table id="bkmrk-action-shortcut-copy"><tbody><tr><th>Action</th><th>Shortcut</th></tr><tr><th>Copy highlighted text</th><td>**⌘**+C</td></tr><tr><th>Paste text</th><td>**⌘**+V</td></tr><tr><th>Paste unformatted text</th><td>**⌘**+Shift+Option+V</td></tr><tr><th>Copy and delete highlighted text</th><td>**⌘**+X or Shift+Delete</td></tr></tbody></table>

**To control the address bar in Chrome:**

<table id="bkmrk-action-shortcut-perf"><tbody><tr><th>Action</th><th>Shortcut</th></tr><tr><th>Perform a search on text in the address bar</th><td>Enter</td></tr><tr><th>Open URL in a new tab</th><td>**⌘**+Enter</td></tr><tr><th>Highlight the URL in the address bar</th><td>**⌘**+L</td></tr><tr><th>Navigate drop-down menu</th><td>Page Up/Page Down</td></tr></tbody></table>

**To control the current page in Chrome:**

<table id="bkmrk-action-shortcut-prin"><tbody><tr><th>Action</th><th>Shortcut</th></tr><tr><th>Print current page</th><td>**⌘**+P</td></tr><tr><th>Save current page (to your computer)</th><td>**⌘**+S</td></tr><tr><th>Reload current page</th><td>**⌘**+R</td></tr><tr><th>Stop reloading of current page</th><td>**⌘**+,</td></tr><tr><th>Open Find bar</th><td>**⌘**+F</td></tr><tr><th>Bookmark current page</th><td>**⌘**+D</td></tr><tr><th>Save all open pages as bookmarks in a new folder</th><td>**⌘**+Shift+D</td></tr><tr><th>Toggle full-screen mode</th><td>**⌘**+Shift+F</td></tr><tr><th>Scroll down the page</th><td>Space</td></tr><tr><th>Go to top of page</th><td>Home</td></tr><tr><th>Go to bottom of page</th><td>End</td></tr></tbody></table>

**Miscellaneous shortcuts:**

<table id="bkmrk-action-shortcut-togg"><tbody><tr><th>Action</th><th>Shortcut</th></tr><tr><th>Toggle Bookmarks bar</th><td>**⌘**+Shift+B</td></tr><tr><th>Open History page</th><td>**⌘**+Y</td></tr><tr><th>Open Downloads page</th><td>**⌘**+Shift+J</td></tr><tr><th>Open Clear Browsing Data dialog</th><td>**⌘**+Shift+Delete</td></tr></tbody></table>

# Clear cache & cookies in Chrome

1. On your computer, open Chrome.
2. At the top right, click More ![More](https://lh3.googleusercontent.com/oLoRPrHJd7m46sWijX6zBWnEnfslP62AxJSwt5Nj0bNbpaYHz2pyscExleiofsH2kQ=h18 "More").
3. Click **More tools** ![and then](https://lh3.googleusercontent.com/QbWcYKta5vh_4-OgUeFmK-JOB0YgLLoGh69P478nE6mKdfpWQniiBabjF7FVoCVXI0g=h18 "and then") **Clear browsing data**.
4. At the top, choose a time range. To delete everything, select **All time**.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click **Clear data**.

# Troubleshoot ZScaler

Step 1. - Go to [ip.zscaler.com ](https://ip.zscaler.com)

Step 2. This will show you if you are logged into ZScaler. If you are previously logged in, you can log out as pictured below.

[![image-1597673847669.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2020-08/scaled-1680-/image-1597673847669.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2020-08/image-1597673847669.png)

Step 3. After you are logged out, or if you have not previously logged into Zscaler, click in the top address bar of your browser and perform a simple google search for "iredell statesville schools" and you should be prompted to login to ZScaler as the screenshot shows below.

[![image-1597673976293.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2020-08/scaled-1680-/image-1597673976293.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2020-08/image-1597673976293.png)

Step 4. Type in your full email address, and then click sign in. You should then be prompted to enter in a password, that will be the same password as your computer and email password. After entering your computer password, click sign in again.

Step 5. Click I accept on the prompt (pictured below), and then you should be logged into Zscaler.

[![image-1597674179160.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2020-08/scaled-1680-/image-1597674179160.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2020-08/image-1597674179160.png)

##### <span style="color: #ff0000;">If the above steps do not fix your issue, please [***<span style="text-decoration: underline;">click here</span>***](https://iss-kb.iss.k12.nc.us/books/chrome/page/reset-chrome-zscaler).</span>

# Reset Chrome & zScaler

<iframe height="800" src="https://drive.google.com/file/d/1-2Ru09r8_5ilZTIGYARxCOZFl1vFlQWp/preview" width="640"></iframe>

# How to Install & Use Screencastify

<iframe height="900" src="https://drive.google.com/file/d/1FOFHDgadKQ9c6mo68lFr7n-OEvyjwLGb/preview" width="640"></iframe>