# Avaya Call Handling

1. Sign in to Avaya Cloud Office - [service.cloudoffice.avaya.com](https://service.cloudoffice.avaya.com/)
2. Click Sign in with Google [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/tgdimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/tgdimage.png)
3. Choose your ISS Email Address  
    [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/scaled-1680-/XVCimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-01/XVCimage.png)
4. The first time you sign in, it may ask you for permissions to use your Google Account. Click **Allow** on these options.
5. Click **Settings** at the top. [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-02/scaled-1680-/image.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-02/image.png)
6. Click Call Handling   
      
    [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-02/scaled-1680-/jsnimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-02/jsnimage.png)
7. Here you can setup how many rings you want your phone to do before it goes to voicemail.  
      
      
    [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-02/scaled-1680-/QSbimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-02/QSbimage.png)
8. Make sure you have your calls set to go to voicemail during work hours unless you want to forward your calls to someone else.  
    [![image.png](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-02/scaled-1680-/f3Nimage.png)](https://iss-kb.iss.k12.nc.us/uploads/images/gallery/2023-02/f3Nimage.png)